Privacy Policy

Last updated: 6/29/2025

1. Information We Collect

Personal Information

When you use our markdowntailor service, we may collect:

  • Account information (email address, username)
  • Resume content (personal details, work experience, education, skills)
  • Profile information you choose to provide
  • Communication data when you contact us

Usage Information

We automatically collect certain information about your use of our service:

  • Device information (IP address, browser type, operating system)
  • Usage patterns (pages visited, features used, time spent)
  • Log data (access times, error logs)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and maintain our resume building service
  • Generate and format your resumes
  • Save and sync your resume data across devices
  • Improve our service and develop new features
  • Respond to your inquiries and provide customer support
  • Send important service updates and notifications
  • Ensure the security and integrity of our platform
  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers

We may share information with third-party service providers who help us operate our service, such as:

  • Cloud storage and hosting providers
  • Analytics services
  • Customer support platforms
  • Payment processors (if applicable)

Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal process or government requests
  • Protect our rights, property, or safety
  • Protect users' rights, property, or safety
  • Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Monitoring for unauthorized access or breaches

However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Updates

  • Access your personal information through your account
  • Update or correct your information at any time
  • Download your resume data

Data Deletion

  • Delete individual resumes from your account
  • Request deletion of your entire account and data
  • Data deletion requests are processed according to our retention policies

Communication Preferences

  • Opt out of promotional communications
  • Manage notification settings in your account
  • Note: We may still send service-related communications

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your account and maintain sessions
  • Analyze usage patterns to improve our service
  • Provide personalized experiences

You can control cookies through your browser settings, but disabling cookies may affect service functionality.

7. Data Retention

We retain your information for as long as:

  • Your account remains active
  • Needed to provide our services
  • Required by law or for legitimate business purposes
  • Necessary to resolve disputes or enforce agreements

When you delete your account, personal information is deleted according to our data retention schedule, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Other legally recognized transfer mechanisms

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes may be communicated by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Email notifications for significant changes (where applicable)

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the support channels available in your account dashboard.

Inquiries are typically responded to within 30 days.